Can't login anymore

Subscribe to Can't login anymore 6 post(s), 2 voice(s)

 
Avatar Chris Stake 4 post(s)

Hi,
I’ve used jbidwatcher for a while now and it’s worked fine. Now whenever I run the program all seems ok, it gets the sign in cookie and shows me logged-in with clock running etc. although an error log is saved: “ebay: Error, can’t accurately set delta to server’s official time”.

When I try to add an auction. I get onscreen “cannot add auction no. nnnnnnnnnnnn, either invalid or communication error talking to server”. My login id is shown striked-out and the tooltip reads “ebay (or the link to ebay) appears to be down for the moment”.

Whereas I think this used to happen occasionally, it now happens every time. It happens on both my network computers and with both our valid login id’s. If I deliberately set an incorrect login id or password, jbidwatcher reports that ebay has detected it as such. I can log-in with my browser and do not see anything unusual but I really miss the snipe facility.
Have reloaded java, latest jbidwatcher etc. I wonder if this could be some sort of latency on my broadband connection but don’t know how to proceed I would be grateful for any thoughts on this.
Best Regards Chris

 
Avatar Chris Stake 4 post(s)

I should have mentioned: Windows XP with IE7
The same thing happens whichever Ebay country I try.

Regards

Chris

 
Avatar Morgan Schweers Administrator 1,204 post(s)

Greetings,

It sounds like a firewall issue. Here’s the thing; the sign in page is https, which is a secure protocol. It’s possible that your firewall (or something in your network) is allowing https access, but not http.

Windows XP has a lot of firewall stuff, so I don’t know where you’d go to look for that, but I’d suggest that’s the most likely possibility.

It would explain the issue with some requests working, and others not.

— Morgan Schweers, Cyber*FOX*!

 
Avatar Chris Stake 4 post(s)

Hi,
Many thanks for the reply, I spent some time on this last night and I think it is a problem associated with my broadband internet connection. After trying all sorts of things, I managed to get jbidwatcher working (sporadically) by re-initialising my hub. I live in a fringe broadband coverage area and although my connection speed averages 2.5 Mbps or so, I think the data flow is “lumpy”: Internet radio, for example, goes slient from time to time.
Although This “bunching” of data is not obtrusive when surfing normally could it, perhaps, be causing timeout errors in jbidwatcher?

Regards
Chris.

 
Avatar Morgan Schweers Administrator 1,204 post(s)

Greetings,

It’s possible; https is a little more fragile than HTTP, mainly because of the encryption setup and such, so dropped packets can make it go badly… Still, I’d think you’d be seeing more ‘evil eyes’ (red eye-shaped icons with a slash through them) to indicate that it couldn’t update that item, if you were having persistent timeout issues.

I like that description of a network connection’s behavior…‘lumpy’… It’s silly and yet solidly descriptive. :) Not that the normal term for it (‘bursty’, for bursts of traffic) is terribly much less silly…

I wish I had a better answer for you, unfortunately…

Best of luck with your auctions!

— Morgan Schweers, Cyber*FOX*!

 
Avatar Chris Stake 4 post(s)

Hi Morgan,

Many thanks for the reply. I think the bursty / lumpy network connection was responsible and now jbidwatcher is working nicely again. :)
I wish I could identify exactly what I did to make it better but I just kept on tinkering with everything I could think of and then, suddenly it all worked again!
If I should stumble upon an explanation, I’ll let you know in order to expand the knowledge (reduce the ignorance) base.

Kind regards

Chris Stake