Topic: JBidwatcher Help / eBay Security Monitoring Prevents Sniping

It’s been almost 2 years and this is still a problem. Granted, I’ve never experienced it before today… ever.

But it seems quite ridiculous that JBidwatcher still fails to login because a CAPTCHA was presented. We really should be showing that CAPTCHA to the user and letting them respond, rather than barfing a confusing error and expecting the user to find the FAQ.

That said, it’s been a rare and minor problem for me. It only happened once (today) for some reason and, after reading this page, I closed JBidwatcher, logged in with Firefox and browsed around a bit, and within 20 minutes tried JBidwatcher again, it worked and fired off a successful snipe for me about 10 minutes later. Still, if some users are requiring up to a day to re-open JBidwatcher… really, we need to incept, display, and allow the user to respond to the CAPTCHA.